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Beringer Wine Club Members

 

How much does it cost to join the Beringer Wine Club?

There is no cost to join.

 

When can I expect to be billed for my Beringer club shipments?

Quarterly memberships bill in February, April, October, & December while every-other-month memberships bill in February, April, June, August, October, & December.  Collectors' Circle memberships bill in February, April, & October.

 

What states can you ship club shipments to?

Due to legal restrictions, we are only permitted to ship wine to the following states: AK, AZ, CA, CO, CT, DC, FL, GA, HI, ID, IL, IA, KS, ME, MD, MA, MI, MN, MO, MT, NE, NV, NH, NM, NY, NC, ND, OR, PA, SC, TN, TX, VT, VA, WA, WV & WI.

 

How long does my membership last?

For as long as you are happy with your subscription, with the minimum commitment of 2 shipments.

 

How will I know when I will be charged?

You will receive an email notification 10 days prior to the billing of your shipment, letting you know the selection and add-on options. After billing you will see a charge from Beringer on your statement.

 

How much will I be charged for shipping?

Shipping wine can be quite pricey (think heavy boxes & specialized packaging) so we have a set reduced, flat rate price of $15 for all ground and temperature-controlled club shipments.  Take advantage of the flat rate by adding on to your club shipment during the customization period - ship all the wine you want for only $15.

 

I have been charged for my Beringer shipment, when will I receive it?

Your card will be charged on the day your club release is shipped. For most of the West Coast, wine shipments are delivered 1 to 2 days later. For East Coast addresses, wine shipments are delivered between 5 to 10 business days. When your release is shipped, you will receive an email with tracking information.

 

What is the Rhine House Society?

When Beringer members hit their 15 year anniversary in the club they are inducted into the Rhine House Society, an exclusive status for our charter members who've reached this outstanding milestone.  Benefits include your name on the Rhine House Society plaque on display in the Founders Room, a Rhine House Society pin, shipping included on all purchases, priority access for all bookings, and preferred wine access. 

 

How can I make changes to my Beringer membership?

Please visit your account page or you can give us a call at (707) 257-5771 Monday-Saturday 9 am - 6 pm and Sunday 9 am - 5 pm to update your account information over the phone.

 

What is an Optional Club Shipment?

In addition to your regular club shipment, we offer optional club shipments twice annually - Summer & Holiday.  These are special selections made exclusively for our club members in limited quantities.  You will receive an email announcing the special selection and be given the option to "opt-out" of the shipment if you would like to skip it.  You may permanently "opt-out" of the optional shipment program by emailing us but you will no longer receive access to the special releases.

 

What discounts do I receive as a Beringer member?

20% discount on all wines purchased.

10% discount on all winery merchandise.

 

How do I use my membership discount?

Beringer members receive 20% off any purchase made online at beringer.com, while visiting our Cellar Door or by calling us at (707) 257-5771.

 

How do I cancel my Beringer membership?

We hate to see you go, but if you wish, you may cancel your club membership any time before your quarterly billing by going to your Account page then "My Wine Clubs" and "Manage Subscription".

 

What happens if my Beringer shipment is sent back to the winery?

The shipping service we use will make three delivery attempts before returning the wine to us. If the wine is returned to the winery, we can reship the order for a $15 fee. We suggest that you provide an address that will assure you receive the delivery, such as a place of business, with someone over the age of 21 present to sign for your order.

 

What if I end up with a corked or damaged bottle?

In the unlikely event that a bottle arrives damaged or corked (we inspect the wines incredibly closely before shipment), notify us as soon as possible so we can rectify the problem for you.

 

Can I skip or postpone a club shipment?

Yes. You will receive an email notification 10 days prior to billing, notifying you that your customization window is now open. At this time, you can choose an alternate shipping date or to skip the shipment altogether. You must take a minimum of two shipments per year to maintain an active status and your benefits.

 

Can I customize my shipment?

You bet! You will be sent a link to view your shipment online 10 days prior to billing when the customization window opens. You will be able to add more wines or swap out wines to ensure you get the wines you want in every shipment. Orders picked up at the winery can be customized during your visit.

 

Can I pick up my club shipment at the winery?

Yes, indeed. If you live locally you can select to have all club orders be held at the winery for pick up for up to 35 days. If your order is not picked up within 35 days, shipping will automatically be charged to the card on file and mailed out to you. You can also make a one-off request to have your club order held during the customization window.

 

How do I make a club member reservation for a tasting at Beringer?

Beringer club members receive complimentary tastings for up to 4 adults (6 adults for Collectors' Circle memberships). Walk-ins are welcomed or reservations can be made here by going to our Visit page. As a member, you will first want to make a Tock account using the email address you signed up with for your Beringer membership. Or you can give us a call at (707) 257-5771 Monday-Saturday 9 am - 6 pm and Sunday 9 am - 5 pm and we’d be happy to make the reservation for you over the phone.  Private tastings for Reserve and Collectors' Circle members should be made directly with your Wine Club Ambassador, Carlos Valdivia, by calling him at (707) 302-7770.